OverDrive Stack Packages
OverDrive IT is poised to support your business
with world-class and compliance-ready IT and security services, offered
at three levels:
Basic, Standard, and Advanced.
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Basic
Security-Consciousness and Operational Efficiency
Our base-level plan includes the minimum basic security controls and tools needed to reasonably reduce your risk and protect your business, users, and data from cyber threats and to ensure efficient IT operations.
Basic plan highlights:
Guaranteed 30-Minute Response (during business hours)
Unlimited On-Site and Remote IT Support (during business hours)
Endpoint Protection / Detection & Response (EPP/EDR)
Also included:
Antivirus Licensing
Firewall Management
Microsoft 365 Licensing
On-Premise Server Backup
Annual Renewal for (2) SSL Certificates
Not included:
Time required for onboarding new users and/or new computers.
Cybersecurity incidents exceeding three hours
Professional services (projects, software development, third-party assessments, and certifications, etc.).
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Standard
Comprehensive Security and Increased Automation
Standard includes everything in the Basic plan, plus added security controls and tools that give OverDrive
IT the ability to quickly respond, resolve, and remediate security incidents.
Standard plan highlights:
CIS Controls v8 IG1 Compliance
Premium Network Monitoring (conditions in addition to up/down)
Streamlined User and Computer Onboarding
Also included:
All items included in the Basic plan.
Microsoft 365 Licensing
Time required for onboarding new users and/or new computers.
Not included:
Cybersecurity incidents exceeding 3 hours.
Professional services (projects, software development, third-party assessments, and certifications, etc.).
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Advanced
Enterprise-Class Availability, Security, and Compliance
Advanced includes everything in the Standard plan, plus added security controls and monitoring that ensure around-the-clock incident detection and response.
Advanced plan highlights:
24/7 Security Operations Center (SOC)
Cloud-Based Server Recovery
Risk-Based Web Proxy (on-premise and remote users)
Also included:
All items included in the Basic and Standard plans.
Cybersecurity incidents exceeding 3 hours.
Not included:
Professional services (projects, software development, third-party assessments and certifications, etc.).